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AI Humans

AI Dispatch Coordinator

Keep the day's route full by slotting jobs against tech availability, confirming appointments, and catching no-shows early.

Before

Bookings are juggled by hand; techs drive across the city and slots go unfilled.

After

Jobs slotted against availability and travel, customers confirmed, and gaps backfilled before they cost a day.

What it handles

  • Slot new jobs against tech availability and travel time
  • Send confirmation and on-the-way texts to customers
  • Catch cancellations and backfill open slots
  • Keep each tech's route and notes updated in the schedule

When it hands off to a human

Alerts the owner or dispatcher when the route is over-booked, a tech is running late, or a job needs re-scheduling.

Works with your stack

ServiceTitanJobberHousecall ProGoogle Calendar

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The roles it can cover:AI ReceptionistAI Follow-up Rep

Frequently asked questions

How does it decide which tech gets a job?

Against the availability, skill, and travel-time rules you set in your scheduling software.

Does it send appointment reminders?

Yes — confirmation, reminder, and on-the-way texts go out automatically in the customer's language.

What happens when a customer cancels?

It frees the slot, offers it to waiting jobs, and flags the gap so your route stays full.

Can it reschedule when a tech runs late?

Yes — it notifies affected customers and offers new times, escalating to you if needed.

Which scheduling tools does it work with?

ServiceTitan, Jobber, Housecall Pro, and Google Calendar among others.

Last updated: July 2026

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